Terms And Conditions

ZB Creative Policies


  • No changes are to be made once the print is complete
  • Turn around time of 3-5 business days plus shipping (excludes large custom orders)
  • No refunds on pre purchased custom orders
  • No refunds or exchange on personalised or custom items
  • All orders are sent with Aus Post with a tracking number
  • ZB Creative is not responsible for lost or damaged parcels caused by Aus Post